Cipher Lab 8000 Series Manual do Utilizador descarregar pdf (Página 12)

CAP Software

Using Inventory Checker with the CPT

-8000

Page 12

Trouble

Shooting

Issues

During the process of uploading, you

may receive some

warning

messages that

the

upload was unsuccessful.

If you receive the message Failed to open the COM port! ,

make sure you followed the

upload steps above in the exact order

. Next, g

o back to the Device Manager (above)

and verify that the CipherLab 308 Virtual COM Interface

is listed under Ports.

Then,

go back to the Station Hardware section of CAP s Configuration settings. Make sure

the COM port setting is the same as t

he COM port designation in the Device Manager.

The CipherLab Software raises the error message

entitled

Read data via Cradle IR (Ver

4.20). Inventory Checker may also raise the error message, Device did not connect.

Take the same actions

as the

Failed to open the COM port! message.

If you receive a message other than the two listed above, it suggests the Inventory

Checker could not find items that were uploaded in your inventory. Confirm that the

items being counted are in your inventory file

One preventative issue to be aware of is the need to keep a plentiful supply of AAA

batteries. Prolonged use of the unit may cause difficulty with scanning or uploading.

If you

receive the message

Low Batteries ,

escape

out of

the

open data file.

Power off

the unit and replace the batteries.

If you feel the unit is not working properly, call CAP Software Technical Support at

817

-560-

7007.

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